Welcome

Darcon Company LLC Return and Refund Policy

1. Introduction

• This Return and Refund Policy applies to all purchases made through the website, mobile application, or in-person at Darcon Company LLC.

2. Return Eligibility

• Products must be returned within 30 days of purchase.
• Items must be in their original condition, unused, unaltered, and free of damage.
• Original receipts or proof of purchase must accompany the returns.

3. Non-Returnable Items

• Custom-made or personalized items.
• Sale items or products purchased using a promotional discount.
• Perishable goods, such as food, flowers, or magazines.

4. Refund Process

• Refunds will be processed to the original method of payment.
• Allow up to 2 weeks for the refund to be credited.
• Shipping and handling charges are non-refundable, except in cases of a defect or error on our part.

5. Exchanges

• Exchanges can be made for items of equal or lesser value, subject to availability.
• If the exchanged item is of lesser value, the difference will be refunded to the original payment method.

6. Damaged or Defective Items

• Report any damaged or defective items within 7 days of delivery.
• We will replace the item or provide a full refund, including shipping costs.

7. Return Shipping

• The customer is responsible for return shipping costs, unless the return is due to a defective product or an error on our part.
• We recommend using a trackable shipping service for returns.

8. Contact Information

• For any questions or concerns regarding returns or refunds, please contact our customer service team at [insert contact details].

9. Policy Modifications

• Darcon Company LLC reserves the right to modify this policy at any time. Changes will be posted on our website and effective immediately.

This policy aims to ensure a fair and transparent process for returning products and obtaining refunds, ensuring customer satisfaction and trust in Darcon Company LLC.